Sales Advisors | New Look

20th July 2017

Sales Advisors | New Look

Sales Advisor | New Look 

New Look at The Lion Yard are currently looking for a Sales Advisor!

Applications for these roles are to be made in store at New Look at The Lion Yard. 

Role Profile

As a Sales Advisor you have the most important role in our business. Sales Advisors are 82% of cur retail team and therefore interact with our customers more than anyone else in our business this means that to our customer you are New Look. You'll deliver an experience that surpasses that of every other high street retailer which embody our core values to help make our customers look good and feel great. How our stores look define who we are as a brand and it's your job to help us maintain great looking stores that customers want to shop in, skills are important but it will be your infectious can do behaviours that determine whether the job gets done.

Ways of Working

  • Pick it Up — no stock and no litter on the floor
  • Fill it Up— replenish regularly making sure there is full size availability
  • 2 is a Queue — always jump on to serve a waiting customer
  • Customers Come First - tasking stops, always listen and acknowledge
  • Heads Up - acknowledge all customers in store

Accountabilities and Responsibilities

  • Deliver the HEART experience to every single customer adding your personality to make each customer experience unique
  • You role model our values and Leadership Message in everything that you do
  • You understand the profile of our Girls & Boys, providing trusted fashion advice to our customers
  • You understand our Brand Basics showing that retail is detail never settling for 2nd best
  • You understand and drive our 'One Best Way' helping us achieve seamless operations
  • Through exceptional customer experience deliver on your key performance indicators; ema I capture, account cards, order in-store and multi-channel
  • You dress to impress showing our customers you understand the current trends
  • Understands the areas the store needs to focus on to protect profit and your role in helping to achieve that
  • You deliver beyond the 'norm' service at the fitting rooms making sure our customers get the best service on the high street
  • A team player you build relationships with your peers and you role model that together we can achieve more
  • Effectively communicate with your Manager and peers
  • You are open and honest to speak up and challenge your management team when you feel it's just not right

Technical and Behavioural Skills, Knowledge & Experience

  • A true passion for delivering an exceptional customer experience
  • An infectious 'can do' approach
  • Sales Savvy with an understanding on how to contribute to your stores target
  • A love for fashion always, dressing to impress
  • A team player
  • A willingness to learn and adapt to change
  • An effective communicator
  • Contribution to the business
  • Help our customers look and feel great
  • Contribute to store performance
  • Contribute to protecting our profit
  • Help us to continue to be the number one high street retailer of choice

Part Time | Permanent | Full Flexibility Required

To Apply

Applications for this role is to be made via email:

or in store at New Look at The Lion Yard.

Please drop in store with a CV to apply!